Comments on: Massive Unauthorized VAS Activation Fraud at Bharti Airtel http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/ linking diversity! Sat, 11 Feb 2012 09:32:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: RVXLEO http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93415 RVXLEO Thu, 17 Nov 2011 12:49:43 +0000 http://convergence.in/blog/?p=1201#comment-93415 AIRTEL IS A CHEATING FRAUD COMPANY. IT IS LIKE BEGGING CUSTOMERS FORCIBLY,I AM a Prepaid user,and with out my notice , i was subscribed to Airtel Radio , and my amount got deducting automatically,so i called the customer care after a long struggle with IVRS options,press 1,press2...press 0 etc,Eureka i got a link to cutomer care after pressing 9,thank god, when i asked them what is Airtel Radio, they said it is a radio for which you should pay and you subscribed to it. i said why the fcuk should i subscribe to paid radio when i can get a bunch of radio station s for free...I started to argue with them and told to take my complaint,and return my deducted amount.after a long struggle i received my amount balance back. this Scene has repaeated TWO TIMES, and the fcuk the CUSTOMER CARE is a PAID Service charging 50ps/3 minutes, then why dont they give a direct calling customer care number,i have to listen to all the options on voice respnse sytem,patiently waiting for the word PRESS 9 for customer care..oh GOD ...Its really good to Cancel my number and Take some IDEA or DOCOMO.. The TRUTH is AIRTEL doesnt like 1ps/1sec,because it is Reducing its profit..AIRTEL IS CRYING with 1ps/1 sec plan and somehow wants to get its profit back,so They are using CHEAP TRICKS like AIRTEL RADIO,CALLER TUNE,50 ps for calling CUSTOMER CARE,RC 27 recharge for getting 1ps/1sec offer for 6 months etc, THis is only for Prepaid users ROBBERY,GOVT or TRAI should take serious action on this issue. 20 crores of Airtel users with only one rupee each day ,brings 29 crore rupees profit/day to AIRTEL.Easy way of White Collar crimes.. AIRTEL IS A CHEATING FRAUD COMPANY. IT IS LIKE BEGGING CUSTOMERS FORCIBLY,I AM a Prepaid user,and with out my notice , i was subscribed to Airtel Radio , and my amount got deducting automatically,so i called the customer care after a long struggle with IVRS options,press 1,press2…press 0 etc,Eureka i got a link to cutomer care after pressing 9,thank god, when i asked them what is Airtel Radio, they said it is a radio for which you should pay and you subscribed to it. i said why the fcuk should i subscribe to paid radio when i can get a bunch of radio station s for free…I started to argue with them and told to take my complaint,and return my deducted amount.after a long struggle i received my amount balance back. this Scene has repaeated TWO TIMES, and the fcuk the CUSTOMER CARE is a PAID Service charging 50ps/3 minutes, then why dont they give a direct calling customer care number,i have to listen to all the options on voice respnse sytem,patiently waiting for the word PRESS 9 for customer care..oh GOD …Its really good to Cancel my number and Take some IDEA or DOCOMO.. The TRUTH is AIRTEL doesnt like 1ps/1sec,because it is Reducing its profit..AIRTEL IS CRYING with 1ps/1 sec plan and somehow wants to get its profit back,so They are using CHEAP TRICKS like AIRTEL RADIO,CALLER TUNE,50 ps for calling CUSTOMER CARE,RC 27 recharge for getting 1ps/1sec offer for 6 months etc, THis is only for Prepaid users ROBBERY,GOVT or TRAI should take serious action on this issue. 20 crores of Airtel users with only one rupee each day ,brings 29 crore rupees profit/day to AIRTEL.Easy way of White Collar crimes..

]]> By: vinay http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93414 vinay Wed, 16 Nov 2011 16:55:22 +0000 http://convergence.in/blog/?p=1201#comment-93414 guys i am working in airtel since last seven years.. my balance got deducting without my concern.. and didnt got refunded till now from last six months.. sometimes i will blame customers for their vas activations that you are user of your mobile without you got to know.. i am sick of this complaints.. guys i am working in airtel since last seven years.. my balance got deducting without my concern.. and didnt got refunded till now from last six months.. sometimes i will blame customers for their vas activations that you are user of your mobile without you got to know.. i am sick of this complaints..

]]> By: Harish http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93389 Harish Thu, 20 Oct 2011 09:36:04 +0000 http://convergence.in/blog/?p=1201#comment-93389 Hi, I am using airtel service from last two month and my cell no. is 8800776632. On 10th of October I sent request for activating Internet on my SIM and i got message from 121 that please confirm by sending message ACTGPRS TO 121. I did that. and i got message that I will be charged rs198 for this. But on 14th October i got message that I am reaching my credit limit. So, i called customer care and asked him that about details. He said that I used Internet dat's why it reached 1000. Then i told him that i activated 198 plan on my sim. He replied that this plan was activated only for 4 days and after that they activated 10 ps per kB plan on my sim. without sending any confirmation message to me nd without my premission. And on 19th of October, again I got mesage that I reached 3000rs so i should make immedate payment of rs 2000 otherwise they will disconnect my service. So, i called customer care again. and the guy Mr. Dinesh told me that this service is actived on my SIM from 14th October. Even i never sent any request on 14th. and if You activated this plan on my SIM then why don't you send any message so i should aware of this. Now i am contacting many person from Airtel and everytime i got bad response. One person Mr. Anoop kumar he spoke very rudely. Please give me proper solution otherwise I will file complaint against you. As I am having proof that on 10th of October, I got message from you that the plan of 198 has been activated on my system. And if I have credit limit of rs 1200 then how I reached 3000. Why not you disconnect my service at 1200 and informed me regarding that. Hi, I am using airtel service from last two month and my cell no. is 8800776632. On 10th of October I sent request for activating Internet on my SIM and i got message from 121 that please confirm by sending message ACTGPRS TO 121. I did that. and i got message that I will be charged rs198 for this. But on 14th October i got message that I am reaching my credit limit. So, i called customer care and asked him that about details. He said that I used Internet dat’s why it reached 1000. Then i told him that i activated 198 plan on my sim. He replied that this plan was activated only for 4 days and after that they activated 10 ps per kB plan on my sim. without sending any confirmation message to me nd without my premission. And on 19th of October, again I got mesage that I reached 3000rs so i should make immedate payment of rs 2000 otherwise they will disconnect my service. So, i called customer care again. and the guy Mr. Dinesh told me that this service is actived on my SIM from 14th October. Even i never sent any request on 14th. and if You activated this plan on my SIM then why don’t you send any message so i should aware of this. Now i am contacting many person from Airtel and everytime i got bad response. One person Mr. Anoop kumar he spoke very rudely. Please give me proper solution otherwise I will file complaint against you. As I am having proof that on 10th of October, I got message from you that the plan of 198 has been activated on my system. And if I have credit limit of rs 1200 then how I reached 3000. Why not you disconnect my service at 1200 and informed me regarding that.

]]> By: dinesh http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93364 dinesh Wed, 17 Aug 2011 09:10:45 +0000 http://convergence.in/blog/?p=1201#comment-93364 yesterday i was charged 30rs/30days for AL on demand service which i never subscribed i called customer service and everytime i explain the problem they hung up on me and im vexed with that and stopped calling and today i was charged 10rs/10days for the same service. I tried to call the customer service and i keeps on getting the same answer please dial *121# yesterday i was charged 30rs/30days for AL on demand service which i never subscribed i called customer service and everytime i explain the problem they hung up on me and im vexed with that and stopped calling and today i was charged 10rs/10days for the same service.

I tried to call the customer service and i keeps on getting the same answer please dial *121#

]]> By: gopi http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93182 gopi Sun, 29 May 2011 18:45:10 +0000 http://convergence.in/blog/?p=1201#comment-93182 same thing happened to me.They can beg instead of doing this. same thing happened to me.They can beg instead of doing this.

]]> By: vikas soni http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-93172 vikas soni Sat, 07 May 2011 18:11:29 +0000 http://convergence.in/blog/?p=1201#comment-93172 airtel is the biggest scammer in mobile field...they deduct the amount themselves and blame us for that deduction...bloody scammer airtel is the biggest scammer in mobile field…they deduct the amount themselves and blame us for that deduction…bloody scammer

]]> By: Deepak http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-92018 Deepak Fri, 17 Dec 2010 06:32:37 +0000 http://convergence.in/blog/?p=1201#comment-92018 Almost each and every airtel customer is facing this and number portability has recently started in Haryana, so, at last I'm switching my operator. Almost each and every airtel customer is facing this and number portability has recently started in Haryana, so, at last I’m switching my operator.

]]> By: Wisetechie http://convergence.in/blog/2010/04/05/massive-unauthorized-vas-activation-fraud-at-bharti-airtel/comment-page-1/#comment-91177 Wisetechie Fri, 19 Nov 2010 16:32:29 +0000 http://convergence.in/blog/?p=1201#comment-91177 Similar thing happened to me : http://wisetechie.com/blog/2010/11/19/the-brazen-airtel-play-in-andhra-pradesh-no-respect-for-customers-trai-guidelines-and-do-not-disturb/ Similar thing happened to me :

http://wisetechie.com/blog/2010/11/19/the-brazen-airtel-play-in-andhra-pradesh-no-respect-for-customers-trai-guidelines-and-do-not-disturb/

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