Bharti Airtel’s Online Bill Pay Sucks

February 14, 2008 · Filed Under Broadband, Web 

Bharti Airtel no doubt has good wireless service and better customer care, however, they have miserably failed to realize and embrace the power of Web. Their online bill pay is down for the past two days, at least whenever I have tried [customer care claims working intermittently]. Finally, after the complaint someone tried to fix it but have a look at this screen shot. After authentication this new window pops-up and the developer has pointed it to a private IP which will fail with page not found error. I have now lodged a third complaint to fix it.

Why the F*ck am I wearing a FREE tester’s cap for Airtel ? To avoid bad roads and traffic so that I can pay the bill online ;-)

Comments

12 Responses to “Bharti Airtel’s Online Bill Pay Sucks”

  1. Karunakar Reddy on February 14th, 2008 4:37 pm

    Wi Fi Network in Hyderabad

  2. George on February 15th, 2008 10:18 pm

    Vodafone is no better.

  3. Lunatic on February 18th, 2008 4:01 pm

    I don’t even rely upon these poorly built sites for passing on my secured information.

  4. Coward Blogger on February 20th, 2008 4:40 am

    “Lunatic” is right, Never trust these poorly built sites. Airtel has no idea of security and privacy. Airtel serves millions of customers but has no respect for the customers data.

    Their sites are often broken and they want us to pay the bill online using a credit card. Are there any insurances from either the Credit card issuing Bank or company or Airtel itself if our information gets into the hands of the wrong people.

  5. arvind kumar singh on April 20th, 2008 9:40 am

    i want to pay my bill amount on line to avoid delay payments.

  6. Vinodh on April 23rd, 2008 12:45 pm

    Online billl pay is very convenient but Airtel site’s bill pay system which credits the payment real time is down without notice for most of the time. Best is to schedule payment from bank’s site using credit card or bank account but it takes 2-3 days to reflect in Airtel’s account. Airtel charges 75 rs late fee in the next bill if we miss a bill pay even if it is due to their site problem and we need to follow up with cust care to revert the late fee.

  7. tarun shrimali on July 13th, 2008 6:57 pm

    want to pay bill

  8. rajesh on July 24th, 2008 9:09 pm

    it sucks man. trying to pay the bill. server is down from last two days. i want to ask the management that wwwwwwwhhhhhhhhhaaaaaaaaattttttttttssssssssss up and how long

  9. krishana on September 1st, 2008 12:21 am

    Why cry discontinue airtel sevices.

  10. krishvikas on May 22nd, 2009 8:15 pm

    Registering for online payment have been tried for 2 months with the support of customer service, but really the customers are left to suck

  11. vijay on August 9th, 2009 6:52 pm

    Me too sucked
    still hoping for dawn

  12. James on January 20th, 2010 12:39 pm

    Here are tutorials on how to pay you airtel bill http://www.rechargemobilephones.com/india/airtel/bill-payment/ There have been some complaints about their customer service so this site gives you more options with other companies.

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