Just to bring your notice, gave you glimpse of mine background, the reason for wasting your time is my personal experience with your reputed organization’s authorities is very horrible and shocking.

i am having connection since two years, I was not able to pay amount 750/- Rs of my monthly rental because of we were out of station, we received bill and paid amount but due to some additional charges account didn’t got activated so after lot of follow-ups with call center we got number of some Mr. Alok babar designated as customer service delivery head , we called him at least 7 to 8 times (we understand person may be busy) but when on we called after sometime i was able to talk, we requested him to take care of the additional charges and we are ready to pay the charges on same time.

We thank you for your services as the response we got from Mr. Alok babar was “If you are not capable to pay 50 Rs why are you using connection of Tata and also informed me about company is however not interested to keep such customer’s connection particularly residential connection with very much attitude and a very rude manner are we changing trend of customer service delivery as if we get such dialogue from Sr person than i think we must revisit at management level and have to redefine definition of customer service

Thus just to inform you about my financial capability we can surely pay 50/- Rs.

Is it tata is now out of customer service?

Anyway if you drop down Ahmedabad someday please drop down for cup of tea.

Regards

S.P Reddy

im Surya, pls let me know ur username, i wil help u out within a day probs wil clear..

Thanks
Surya
9743333566/9686599956

Guys , Do not ever go for this.

Totally fake service provided by TATA Comm.

Daily you will get 20 % of packet loss and speed is same like old Dial-Up modem (54 Kbps) or less then this..

Thanks,
SONU

I have buy a Photon 3.1 mbps commited speed by Tataindicom, but i never get above 1.0 mbps speed through my device.

All technical executive told me that when you will be alone user on our server, on that time you can get 3.1 mbps speed!!!! How it can be possible????

We inform you all this is a style of marketing of products, No body is avilable in this entire India, who can say that i amenjoing 3.1 mbps speed from PHOTON+.

If any person avilable and can show commied or some below speed in front of me, then i will pay Rs. 5000 as a GIFT.

Please call and contact me on +91 9654682290, if can be prove by some one.

Regards,

Vijay Batham

Anyway It was company’s decision to terminate their services in our area and they told me to go for wireless broadband as they are having problem in running DSL router services.
But when their people came for connecting wireless broadband they found that they were not getting the signals in our area .

I told them ok you refund me the money paid in advance for 3 months as i had just renewed the plan . they said it will be done after collecting the instrument in august 2009 they came for collecting the instrument (DSL Router)
.Since then I have been sending them mails for refunding the money due to me.

And I must say that I was really astonished to noite that the comapny works in a very unprofessional and casual manner It seems no body is bothered about their customers .

I have sending mails since than and I have mail folder wherein I have around 50 mails and their replies from tata commnication . Their replies are very general and same almost as if some machine is sending you and automatic reply.

Acording to them my request has been processed and i will recieve my refund within 15-20 days This reply I have been recieving since Oct,2009.

Someone may Pls help me and Mr. TATA’s reputation