National Do Not Call Registry of India is Live

July 25, 2007 · Filed Under Telecom 

Exclusive - Breaking NewsThe National Do Not Call Registry of India, an initiative by TRAI is Up and Running now. TRAI in a notification in early June had promised to take the registry live in 3 months. The NDNC Registry is hosted here.

The registry has an issue. If you subscribe to BSNL Landline, Airtel Mobile and Vodafone-Hutch-Essar Blackberry, then you have to register yourself with all the 3 operators separately and it will take 45 days to propogate to the NDNC Registry. You can register with your Telco by an SMS or through a web based interface. Here is a list of Do Not Call / Disturb Links for you to register of Telecom/Mobile Operators and Financial Companies. [Though registration with financial companies may not be needed any more if your Phone is in the DNC list]

A Tele-marketer in India is now obligated to become a member of this registry and download the list of subscribers who have opted out of Unsolicited Commercial Communication before making any calls. Consumers can file their complaint with the NDNC Registry here.

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Comments

24 Responses to “National Do Not Call Registry of India is Live”

  1. RK PHOPHALIA on August 6th, 2007 1:29 pm

    Reliance Communication website has registration for donot call for Mobile but nothing is there for its FWP connections /customer and we are getting regularly calls and SMS from Reliance itself .How to get the same stopped,can any body help me.

  2. goBroadband » Blog Archive » Vodafone-Hutch-Essar introduces Call Filter / Blocking on September 7th, 2007 10:35 am

    [...] NDNCRegistry did go online in India but most consumers feel it’s a painful exercise. Vodafone-Essar which has been active in [...]

  3. Pritam Singh Arora on September 10th, 2007 7:03 pm

    I would like to know how I can take benefit of do not call procedure. I do not want telemarketers to call me and disturb me. Can you please give me some details as to how I should proceed for the same.

  4. A U SARDAR on September 12th, 2007 4:01 pm

    please furnish me infromation to register my number for registry

  5. vidush on October 13th, 2007 1:43 pm

    i am getting calls everyday.I am gettin ads that i dont want.everyday i get atleast 3 calls and messages.i cant even tell them not to because its a machine speaking.please help me its very disturbing

  6. goBroadband » Blog Archive » Promote your blog on Rediff Classifieds on October 20th, 2007 8:34 am

    [...] spa* from Rediff has increased 3 fold after the Do Not Call registry went live. Here is one that I received just a while ago, Let more people read your blog and post comments, [...]

  7. Mithun on October 25th, 2007 7:05 pm

    Great!
    The NDNC Registry site (http://ndncregistry.gov.in/) itself is down now…

    So much for the national initiative! I registered with airtel more than 45 days ago, and even today I get calls from banks like StanChart, ICICI, etc.
    And now there’s no place to put up a complaint for the same!!!

  8. Virat Shah on November 30th, 2007 5:16 pm

    I am a BPL Mobile User. I have already registered for NDNC. Do I need to register again on the website.

  9. Chetan on November 30th, 2007 6:01 pm

    Consumers can’t register on the website, only Telemarketers can. Going by the recent meeting between TRAI and Telecom Companies, NDNC will take more time to stabilize, so kindly be patient.

  10. goBroadband » Blog Archive » Do Not Call Registry may take time to stabilize on December 3rd, 2007 10:49 am

    [...] 3,865 consumers have complained to the registry of Unsolicited communication. All this means the National Do Not Call Registry will take more time to be effective and cracking on telemarketers won’t began anytime soon as [...]

  11. pranav jassani on December 15th, 2007 3:00 pm

    Kindly be informed that i am receving constant calls frm credit card, telemarketing and other companies which is really very disturbing for this i am submitting this comment as you can do the needfull by stopping this nuisance. my airtel cell# 9867376667

  12. G S Raina on January 23rd, 2008 10:05 am

    Vodafone is charging money to activate the said service. I dont understand why TRAI has no control over the telecom companies which leverage a loophole in the policies made by the governing body.

  13. goBroadband » Blog Archive » Penalize Telcos or DoT / TRAI for failure of Do Not Call Registry ? on March 24th, 2008 12:38 pm

    [...] Am I Fu**ing insane asking to penalize the DoT / TRAI ? Well, you’ve read that right. The TRAI in its recommendation has proposed to fine the Telco carrying the unsolicited call. Telcos have no role to play as they are merely completing the call. [It is hard to believe that Telcos are selling consumer data as alleged by some. Get ready for bigger privacy problems if shortsighted people in TRAI authorize Location Based Services.] Even Tele-marketers are willing to comply by the National Do Not Call Registry. [...]

  14. Azad on July 18th, 2008 6:50 pm

    On 16th July 2008, at 11.51 hrs in the morning Recd a regular marketing Phone call from Country Club. Ms. Latha start to talk to me for marketing, when I enquired about the office address, she refused to give. I told her not to disturb again as she is not interested to tell her office address. She told me “Say Yes or No, Our duty to call every one for business. It is none of your business to advise me, not to call”. I told her as I have registered my phone number with DNC, you are not supposed to disturb me. She told me that the govt can’t do anything. “You are mad, don’t advise me”, she said. How this call center people talking to the customer for marketing. Her phone number: 9141-63065143. The company Country Club. Name Ms. Latha. I made a complaint to my telephone service provider “Airtel”, they told me that The Country Club not registered with the govt and they can not do anything. Any one tells me where to complaint? How to stop this unwanted calls?

    I tried to register online complaint with Airtel site. But it is not working http://www.airtel.in/Common.aspx?path=0/107

  15. Manoj Kumar on July 23rd, 2008 5:22 pm

    Recived call from Relience Insurance for the third time having tel no. 011-45052522 (last call). Interestingly they have complete details about my vehicle insurance. Please guide how this could be protected? It is not possible every time to approcah Consumer Forum and face trial (more painful for an individual than that of a coporate). There should be some system by which such tele callers could be reported and with proper invetigation they need to be penalised. The fund recovered may be used for social causes.

    There should be some similar provision for SMS people too. It is increasing day by day.

  16. goBroadband » Blog Archive » Supreme Court orders to start Do Call Registry on August 1st, 2008 11:12 am

    [...] after a year of operation of NDNC Registry, TRAI regulations have failed to curb the tele-marketing mess in India. A division bench of the [...]

  17. Praveen on September 5th, 2008 4:54 pm

    It is really sickening. I wonder if this is just a namesake law with no teeth. First we are asked to register with TRAI. Then we have to register with the service provider. Today I received an unsolicited call – not the first – from Barclays bank, offering a free credit card. The caller was one Shwetha. She insisted that I listen to her. When asked that I would like to speak to her manager about the call as I was already registered with NDNC register – she banged the phone down. I then called my service provider – VODAFONE. This was the beginning of another nightmare…..first I speak to one guy who said that he could not do anything, he put me on hold for nearly 10 minutes (yes TEN full minutes) just to say this!!! I was directed to another customer care agent who says that she has answered all my queries and was very impolite. I am a corporate customer of Vodafone. Imagine what they would do to one who is not !!

  18. kartik on September 10th, 2008 3:30 pm

    for dolphin
    type

    start dnd

    and send sms to 1909

  19. samuel on September 16th, 2008 8:42 pm

    Respected sir ,

    Im Samuel , there is a complaint , the net connection to my system is stopped due to some problem , im paying the amount regularly , plz take action for this problem .

    Thank you sir ,

    yours sincerely ,

    Samuel

  20. goBroadband » Blog Archive » Amendements to NDNC Registry for better grievance redressal on September 19th, 2008 11:47 am

    [...] that the National Do Not Call Registry hasn’t been effective in curbing UCC even after a years operation, the TRAI has issued amendments to the existing act to make it more [...]

  21. S.MADHAVA RAO on January 24th, 2009 5:13 pm

    respected sir,
    my Reliance cell No.9390708070. midnight hours no.of times every day call from Vodafone No.09986138448 but not speaking to me and i call tht person not lifting his phone, i very disturb that phone plz take Police action on that person.

    my contact no.9959483824 tq sir

  22. bipin on July 13th, 2009 10:15 am

    i want to stop unwanted call as well as sms on my reliance and airtel mobile.
    pls.guide me.
    Thanks.

  23. usha nikam on October 9th, 2009 1:45 pm

    can you provide me the adress of your office.

  24. Shailendra Lall on March 1st, 2010 4:10 am

    I want to register for DO NOT CALL bur the Reliance CDMA does not accept SMS on 1909 .Online registration leads to an error . Please guide .

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